Service Now API Developer

Posted on February 10, 2025

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Job Description

  • Service Now API Developer
  • Job Responsibilities:
  • ● Evaluate, train, and enhance foundational LLM models for ServiceNow scripting languages, focusing on improving co-pilot features for accurate and context-aware automation support.
  • ● Conduct regular evaluations and feedback loops to refine LLM-based integrations, ensuring alignment with business objectives.
  • ● Fine-tune models using techniques such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF) to optimize ServiceNow’s scripting capabilities, including JavaScript, GlideScript, and advanced querying techniques like GlideQuery and Dot-walking.
  • ● Develop and implement automated processes using ServiceNow's scripting languages (JavaScript, GlideScript, etc.), leveraging advanced techniques for data manipulation and workflow automation.
  • ● Optimize existing scripts and workflows to enhance performance, reliability, and scalability within the ServiceNow platform.
  • ● This is not a ServiceNow admin job, but a LLM trainer job in the context of ServiceNow development with a focus on ServiceNow scripting
  • Job Requirements:
  • Tech Skills
  • ● Minimum of 3-5 years of hands-on experience with ServiceNow, specifically in developing and implementing custom integrations and applications using ServiceNow APIs.
  • ● Strong experience on at least one module other than ITSM like HRSD/ITOM/CSM/ITAM/FSM etc. Any module specific CIS certification will be preferred.
  • ● Experience in creating and modifying ServiceNow based technical requirements
  • ● Strong proficiency in JavaScript and GlideScript, with expertise in advanced querying techniques like GlideQuery and Dot-walking.
  • ● ServiceNow certifications, such as ServiceNow Certified Application Developer (CAD), are highly desirable.
  • Soft Skills
  • ● Strong problem-solving skills with meticulous attention to detail.
  • ● Excellent communication and collaboration abilities, capable of working effectively in a fast-paced, agile development environment.
  • ● Strong analytical and critical thinking skills to evaluate and improve scripting solutions based on performance metrics and business needs.

Required Skills

api service now glidequerry