The Application Specialist

Posted on May 22, 2025

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Job Description

  • The Application Specialist � Administrative Systems is responsible for the day-to-day
  • management, support, and continuous improvement of core administrative and ERP systems
  • within the organization. This role serves as a key liaison between business units and IT, ensuring
  • that systems such as finance, HR, student information, procurement, or facilities management
  • platforms are fully functional, secure, integrated, and aligned with institutional goals.
  • Qualifications:
  • Bachelor�s degree in Computer Science, Information Systems, or a related field.
  • 3�5 years of experience supporting and managing enterprise administrative systems.
  • Strong understanding of business functions such as HR, finance, procurement, and
  • administration services.
  • Experience with ERP systems such as Oracle EBS, Fusion, Odoo or similar.
  • Familiarity with system integration tools, APIs, and data synchronization best practices.
  • Proficiency in writing queries, reports (e.g., SQL, Power BI), and basic scripting.
  • Strong problem-solving, analytical, and communication skills.
  • Ability to manage multiple systems, priorities, and stakeholders.
  • Key Responsibilities:
  • System Management:
  • Administer, configure, and maintain ERP and administrative systems (e.g., HRMS,
  • Finance, Facilities Systems, Procurement, etc.).
  • Monitor system health, performance, and availability; troubleshoot and resolve issues
  • proactively.
  • Coordinate upgrades, patches, and system enhancements in collaboration with vendors
  • and internal teams.
  • Ensure data integrity, security, and compliance across all systems.
  • User Support & Training:
  • Serve as the primary point of contact for user support, issue resolution, and change
  • requests.
  • Provide technical and functional support to business users and departments.
  • Develop and deliver training materials, user guides, and workshops.
  • Business Analysis & Process Improvement:
  • Work closely with stakeholders to understand business processes and identify
  • opportunities for automation and optimization.
  • Translate functional requirements into technical specifications for customizations or
  • integrations.
  • Participate in process reengineering initiatives using system capabilities.
  • Integration & Reporting:
  • Support integration between administrative/ERP systems and other enterprise platforms�
  • Coordinate with development teams or integration specialists to build or maintain API-
  • based or batch integrations.
  • Generate custom reports, dashboards, and queries to support operational and strategic
  • decision-making.
  • Project Involvement:
  • Participate in the planning, testing, and rollout of new systems, modules, or
  • functionalities.
  • Lead or support ERP-related projects, system migrations, or cross-functional
  • implementations.
  • Preferred Skills (Optional):
  • Experience working in higher education, government, or large enterprise environments.
  • Knowledge of DevOps practices for system deployment and monitoring.
  • Familiarity with ITIL framework and service management tools.
  • Certification in ERP platforms or business process modeling.

Required Skills

sql power b