Salesforce Communications Cloud Architect

Posted on May 22, 2025

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Job Description

  • Salesforce Communications Cloud Architect
  • Job Summary:
  • We are seeking a seasoned Salesforce Communications Cloud Architect with at least 6 years of experience in Salesforce solution architecture, including strong hands-on expertise in Communications Cloud (formerly Vlocity). The ideal candidate will lead the design and implementation of scalable, industry-specific solutions for telecom and media clients.
  • Key Responsibilities:
  • ?Lead end-to-end architecture and design for Salesforce Communications Cloud solutions
  • ?Define and implement CPQ, Order Management, Product Catalog, and Industry Processes
  • ?Collaborate with stakeholders to gather requirements and deliver scalable, high-performance solutions
  • ?Provide technical guidance to development teams and ensure best practices in configuration and coding
  • ?Integrate Salesforce with external systems and data sources
  • ?Drive solution workshops and client presentations
  • Requirements:
  • ?Minimum 6 years of experience in Salesforce architecture and solution design
  • ?2+ years working with Salesforce Communications Cloud / Vlocity
  • ?Strong knowledge of CPQ, Product Catalog (CME), and Industry Process Models
  • ?Salesforce certifications such as Salesforce Communications Cloud Accredited Professional, Application/System Architect, or Platform Developer II preferred
  • ?Experience working with telco or media clients is a plus

Required Skills

salesforce