Salesforce Business Analyst
Posted on July 10, 2025
Job Description
- Job Description:
- We are looking for a dynamic and experienced Salesforce Business Analyst with a strong background in stakeholder engagement and project coordination. The ideal candidate will have at least 5 years of experience, a solid understanding of Salesforce platforms, and exposure to tools like MuleSoft and Veeva CRM. Experience in the Healthcare and Life Sciences domain is a significant advantage.
- Key Responsibilities:
- Engage with business stakeholders to gather, analyze, and document business requirements.
- Translate business needs into functional specifications and user stories for Salesforce and integrated platforms.
- Collaborate with cross-functional teams including Salesforce Developers, Admins, Architects, and QA teams.
- Manage tasks and timelines using project management tools such as Jira, Asana, or Trello.
- Conduct workshops, user training, and UAT sessions with stakeholders.
- Ensure project deliverables meet business needs and quality standards.
- Support Salesforce implementations, enhancements, and integrations � especially with MuleSoft and Veeva CRM.
- Serve as the liaison between technical teams and business users.
- Requirements:
- Minimum 5-7 years of experience as a Business Analyst with at least 4+ years in Salesforce projects.
- Proficiency in project management tools (Jira, Asana, etc.).
- Proven ability to handle and communicate with stakeholders at various levels.
- Strong understanding of Salesforce Sales Cloud, Service Cloud, and platform capabilities.
- Experience or familiarity with MuleSoft integration projects and/or Veeva CRM is a plus.
- Experience in Healthcare and Life Sciences domain is an added advantage.
- Excellent communication, documentation, and analytical skills.
- Salesforce certifications (like Salesforce Administrator or Business Analyst) are a plus.
Required Skills
No specific skills listed.