Production Support Engineer � GuidingCare & .NET | Onsite - Bengaluru , Chennai, Hyderabad, Pune, Vadodara | 6-10 years

Posted on July 31, 2025

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Job Description

  • Production Support Engineer � GuidingCare & .NET | Onsite - Bengaluru, Chennai, Hyderabad, Pune, Vadodara | 6-10 years
  • Budget- 1.8 L
  • Job Summary:
  • We are seeking a skilled Production Support Engineer with hands-on experience in Guiding Care (care management platform) and .NET technologies.
  • The role involves monitoring, maintaining, and resolving issues in a healthcare environment to ensure the seamless functioning of production systems, especially those integrated with Guiding Care and developed using .NET.
  • Key Responsibilities:
  • Provide production support for applications built on the .NET framework integrated with the Guiding Care platform.
  • Work closely with care management teams to support critical member-facing features, care plan modules, and clinical workflows.
  • Support batch jobs, file transfers, and interface integrations (e.g., HL7, EDI) with downstream systems.
  • Analyse recurring issues and implement root cause fixes and preventative measures.
  • Maintain documentation related to incident management, known errors, and system configurations.
  • Participate in on-call rotation and ensure 24/7 uptime for mission-critical systems.
  • Required Skills:
  • 6 years of experience in .NET application support and development (.NET Core, C#, ASP.NET, Web API).
  • Strong exposure to Guiding Care or other care management systems in a healthcare domain.
  • Solid understanding of SQL Server, stored procedures, and database performance tuning.
  • Familiarity with production support tools (ServiceNow, Splunk, Dynatrace, AppDynamics, etc.).
  • Ability to debug application logs, identify integration issues, and suggest fixes quickly.

Required Skills

.net core c# asp.net web api servicenow splunk dynatrace appdynamics