FreeSWITCH & FusionPBX Engineer
Posted on August 8, 2025
Job Description
- *Job Title: FreeSWITCH & FusionPBX Engineer (3�5 Years Experience)*
- *Location: Remote*
- *Experience Level: Mid-Level (3�5 years)*
- *Shift : IST*
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- Job Summary:
- We are seeking a skilled and motivated VoIP Engineer with 3�5 years of hands-on experience in managing and configuring FreeSWITCH with FusionPBX. The ideal candidate will be responsible for the deployment, maintenance, troubleshooting, and optimization of VoIP solutions, ensuring high availability and performance across a scalable telephony infrastructure.
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- Key Responsibilities:
- Configure, maintain, and optimize FreeSWITCH and FusionPBX environments.
- Design and implement VoIP routing, dial plans, call queues, IVRs, and related call-handling logic.
- Monitor system performance and proactively address potential issues.
- Integrate VoIP systems with external databases, CRMs, and APIs.
- Troubleshoot SIP-related issues using tools such as sngrep, tcpdump, and Wireshark.
- Ensure security best practices are followed, including firewall configuration, TLS, and fail2ban.
- Perform regular system updates, patches, and backups.
- Collaborate with cross-functional teams including developers, network engineers, and support staff.
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- Required Qualifications:
- 3�5 years of professional experience working with FreeSWITCH and FusionPBX.
- Strong knowledge of SIP, RTP, and VoIP protocols.
- Proficient with Linux system administration (Debian/Ubuntu preferred).
- Experience in custom dial plan development and Lua scripting.
- Familiarity with MySQL/PostgreSQL databases.
- Solid understanding of networking fundamentals (IP, NAT, DNS, etc.).
- Experience in monitoring and logging tools (e.g., Grafana, Prometheus, syslog, etc.).
- Strong troubleshooting skills and attention to detail.
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- Preferred Skills (Nice to Have):
- Experience with other open-source PBX systems like Asterisk or Kamailio.
- Knowledge of WebRTC and VoIP security best practices.
- Familiarity with cloud infrastructure (AWS, DigitalOcean, etc.).
- Basic knowledge of APIs (REST, JSON, XML).
- VoIP QoS tuning and traffic analysis experience.
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Required Skills
* 3�5 years of professional experience working with freeswitch and fusionpbx. * strong knowledge of sip
rtp
and voip protocols. * proficient with linux system administration (debian/ubuntu preferred). * experience in custom dial plan development and lua scripting. * familiarity with mysql/postgresql databases. * solid understanding of networking fundamentals (ip
nat
dns
etc.). * experience in monitoring and logging tools (e.g.
grafana
prometheus
syslog
etc.). * strong troubleshooting skills and attention to detail