ITMS Engineer � L2 (3�5 Years)
Posted on August 12, 2025
Job Description
- ITMS Engineer � L2 (3�5 Years)
- Job Title: IT Managed Services Engineer � L2
- Experience: 3�5 Years
- Location: [Remote]
- Budget- 60k
- Job Summary
- Responsible for daily IT infrastructure operations, L2 support, and incident resolution in a managed services environment.
- Key Responsibilities
- Monitor and maintain IT infrastructure including servers, storage, networks, and cloud environments.
- Provide L2 technical support for incidents, problems, and change requests.
- Perform routine administration of Windows/Linux servers, Active Directory, DNS, DHCP.
- Assist in cloud operations (AWS/Azure/GCP) and virtualization management (VMware/Hyper-V).
- Respond to monitoring alerts and follow escalation procedures.
- Maintain documentation and SOPs.
- Required Skills
- Windows Server / Linux administration
- Basic networking (LAN/WAN, VPN, switches)
- Cloud fundamentals (AWS/Azure/GCP)
- Virtualization: VMware, Hyper-V
- ITIL awareness (Incident, Problem, Change Management)
- Monitoring tools: Nagios, SolarWinds, Zabbix
Required Skills
No specific skills listed.