ITMS Lead / Senior Specialist (7�9 Years)

Posted on August 12, 2025

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Job Description

  • ITMS Lead / Senior Specialist (7�9 Years)
  • Job Title: IT Managed Services Lead / Senior Specialist
  • Experience: 7�9 Years
  • Location: [Remote]
  • Budget- 80k
  • Job Summary
  • Lead ITMS operations, oversee a team of engineers, and ensure service delivery excellence for critical infrastructure.
  • Key Responsibilities
  • Lead IT operations and manage SLA compliance for all services.
  • Handle major incidents and service outages with quick resolution and RCA preparation.
  • Oversee infrastructure design, upgrades, and capacity planning.
  • Drive automation initiatives and process optimization.
  • Manage vendor relationships and contract compliance.
  • Mentor and guide L2/L3 engineers.
  • Participate in client meetings and status reporting.
  • Required Skills
  • Expert-level knowledge of systems, networking, and cloud platforms.
  • Strong leadership and stakeholder management skills.
  • Experience in high-availability and disaster recovery planning.
  • Advanced knowledge of ITIL (Incident, Problem, Change, Release Management).
  • Strategic thinking for infrastructure improvement.

Required Skills

No specific skills listed.