ServiceNow solution architect

Posted on August 18, 2025

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Job Description

  • ServiceNow solution architect
  • Experience: 10+yrs
  • Location: Remote
  • Budget: 1.2L
  • I am looking forward to hire a ServiceNow solution architect on C2C model for a remote role.
  • We are seeking an experienced ServiceNow Solution Architect with over 10 years of expertise in designing and implementing enterprise-scale ServiceNow solutions. The ideal candidate will lead ServiceNow architecture, provide strategic direction, and ensure alignment with business objectives. You will be responsible for solution design, governance, integration strategy, and driving platform adoption across ITSM, ITOM, ITBM, HRSD, CSM, and other ServiceNow modules.
  • Key Responsibilities:
  • Act as the primary ServiceNow architect to design and implement scalable, secure, and reliable ServiceNow solutions.
  • Collaborate with business stakeholders to gather requirements, translate them into technical designs, and deliver effective solutions.
  • Define and enforce ServiceNow best practices, architecture standards, and governance frameworks.
  • Lead end-to-end solution design across multiple ServiceNow modules (ITSM, ITOM, ITBM, HRSD, SecOps, CSM, etc.).
  • Provide technical leadership to developers and administrators, ensuring high-quality solution delivery.
  • Oversee integration strategy with external systems (ERP, HR, monitoring tools, cloud platforms, etc.).
  • Conduct platform health checks, performance tuning, and optimization.
  • Drive roadmap planning and innovation initiatives to maximize ROI from ServiceNow.
  • Stay updated on ServiceNow releases and new features; recommend adoption strategies.
  • Mentor and coach team members while acting as a trusted advisor to stakeholders and clients.
  • Required Skills & Qualifications:
  • 10+ years of total IT experience with at least 6+ years in ServiceNow architecture and solution design.
  • Proven track record of leading ServiceNow implementations at enterprise scale.
  • Strong expertise in ServiceNow modules: ITSM, ITOM, ITBM, HRSD, CSM, SecOps, and custom applications.
  • Deep understanding of ServiceNow architecture, CMDB design, data models, and workflows.
  • Hands-on knowledge of JavaScript, Glide, Flow Designer, IntegrationHub, APIs, and MID Server.
  • Experience in ServiceNow integrations with 3rd party systems (REST, SOAP, SSO, LDAP, etc.).
  • Solid understanding of ITIL processes and frameworks.
  • ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Technical Architect, Application Developer) strongly preferred.
  • Excellent communication, client-facing, and leadership skills.

Required Skills

itsm itom hrsd secops javascript