Servicenow

Posted on August 22, 2025

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Job Description

  • *ServiceNow Solution Architect � Sales, Order Management, SCM, FSM Modules*
  • *Experience - 10+ Years*
  • *Duration - 1 Year*
  • *Location - Remote*
  • *Budget - 1.30K + GST*
  • *Key Responsibilities:*
  • * Lead end-to-end *architecture, design, and implementation of ServiceNow solutions for Sales* , *Order Management* , *SCM, and FSM modules.*
  • * Collaborate with business and technical stakeholders to gather requirements and translate them into ServiceNow platform solutions.
  • * Design integrations between ServiceNow and external business systems like *ERP, CRM, logistics, and telephony systems* .
  • * Lead configuration and customization of *ServiceNow modules including CSM (Customer Service Management), FSM (Field Service Management),* and others related to *order lifecycle and supply chain* .
  • * Develop technical specifications, high-level and detailed design documents.
  • * Ensure architecture compliance with enterprise standards, scalability, and security best practices.
  • * Provide technical leadership during implementation, testing, deployment, and production support.
  • * *Optimize and enhance existing ServiceNow applications and workflows for sales and supply chain processes.*
  • * Build reusable workflows, automation scripts, and business rules aligned with best practices.
  • * Collaborate with integration teams for *API, web services (REST, SOAP), MID server, and data orchestration.*
  • * Provide mentorship and guidance to developers and junior architects.
  • * Maintain awareness of ServiceNow platform updates and *new features related to Sales and SCM domains* .
  • * Conduct technical workshops and presentations for stakeholders and project teams.

Required Skills

No specific skills listed.