Overview

We have an urgent requirement for the position of Associate Consultant – Oracle Fusion (OTM Support). Kindly share suitable profiles on priority as per the details mentioned below.

Please note: Only immediate joiners or candidates with a maximum 15day notice period will be considered for the interview process.

Position Details

• Role: Associate Consultant – Oracle Fusion (OTM Support)
• Experience: 2 to 3 years only (strictly as per responsibilities; please do not share profiles beyond this range)
• Notice Period: Immediate Joiners / Maximum 15 days
• Work Location: PAN India
• Work Mode: Work From Home (Remote)
• Shift: US Shift (Night Shift)
• 10:00 PM – 7:00 AM
• 11:00 PM – 8:00 AM

Please ensure that the candidate has not previously attended any interviews at DP World.

Key Responsibilities

• Provide L1/L2 support to business users and regional IT users
• Strong understanding of OTM core modules: Order Management, Shipment Management, Configuration & Administration, Business Process Automation, Financials, and Fleet Management
• Support daytoday operations of Oracle OTM Cloud application
• Replicate and troubleshoot issues based on userreported steps
• Perform User / Role / Group / Screen administration
• Resolve issues related to configuration, integration, planning, rates, agents, workflows, and automation
• Address functional queries, perform data corrections, and ensure smooth daily operations
• Raise and manage Oracle Service Requests (SRs) for application or functional issues
• Provide support across AMR and India business hours as required
• Support Regression, Integration, and User Acceptance Testing (UAT)

Candidate Profile – Summary Requirement

We are looking for an OTM Support professional with handson experience in L1/L2 support, daytoday OTM Cloud operations, issue troubleshooting, user/role administration, and coordination with Oracle Support. The candidate should be comfortable supporting users across AMR & India time zones.