Overview

Technical Skills neededServiceNow (ITSM OR HRSD OR CSM OR FSM OR PORTAL, CMDB, VIRTUAL AGENT, ITAM, ITOM, ITBM, CMDB etc. With strong Scripting and integrations)

Key Responsibilities

• Experience with the ServiceNow HR Service Delivery (HRSD) application
• Knowledge of HR functions, processes, and best practices
• Knowledge of Case Management, Knowledge Management best practices and design
• Experience designing and/or implementing an HR Shared Services center
• Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services.
• Integrations with Applications and Data Sources. Process Integrations
• Good Knowledge on Field Service Industry good practice