Overview

Technical Skills neededServiceNow (ITSM OR HRSD OR CSM OR FSM OR PORTAL, CMDB, VIRTUAL AGENT, ITAM, ITOM, ITBM, CMDB etc. With strong Scripting and integrations)

Key Responsibilities

• Working experience with FSM application on Work Order management, scheduling and dispatch
• Configuring Field Agent activities (Mobile & Desktop)
• Configuring Field Service Business Process, Assignment, and Addons
• Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording

Required Skills

• Integrations with Applications and Data Sources. Process Integrations
• Good Knowledge on Field Service Industry good practice
• Integrations with Applications and Data Sources. Process Integrations
• Good Knowledge on Field Service Industry good practice