SF Data Cloud Consultant

Posted on March 7, 2025

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Job Description

  • SF Data Cloud Consultant
  • Remote
  • 5 years
  • Job Description
  • We are seeking a skilled Data Cloud Consultant to join a project focused on unifying customer data for a large manufacturing client specializing in HVAC, refrigeration, and control and monitoring systems. The goal is to create a "Single Pane of Glass" view of the customer through Salesforce Data Cloud, addressing data silos and enabling personalized customer experiences.
  • Responsibilities:
  • Design and implement Data Cloud solutions to consolidate customer data from diverse sources, including website behavior (Optimizely), customer portals (MyCopeland), Google Analytics, Snowflake, mobile apps (Copeland Mobile, WR Mobile), Salesforce Marketing Cloud (SFMC), Salesforce Service Cloud (SFSC), and various CX sources (QuickBase, Qualtrics, etc.).
  • Integrate data from ERP systems, warranty platforms (Tavant), learning management systems (Docebo), product information management (Salsify), and other data sources (CVENT, BazaarVoice, etc.) into Data Cloud.
  • Address data silos and establish a unified customer profile, resolving issues related to fragmented data and operational inefficiencies.
  • Enable personalized customer experiences by leveraging Data Cloud to segment audiences and deliver targeted marketing campaigns.
  • Support the development of data visualization and analytics solutions using tools like Sigma and Litmus Analytics.
  • Contribute to the resolution of attribution challenges and improve the measurement of marketing ROI.
  • Collaborate with cross-functional teams to ensure seamless data integration and alignment with business objectives.
  • Requirements
  • Proven experience with Salesforce Data Cloud implementation and integration.
  • Strong understanding of data integration principles and best practices.
  • Experience working with diverse data sources, including web analytics, CRM, ERP, and marketing automation platforms.
  • Familiarity with cloud-based data warehousing solutions like Snowflake.
  • Ability to analyze complex data sets and translate them into actionable insights.
  • Excellent communication and collaboration skills.
  • Experience with marketing technologies like SFMC, and web platforms like Optimizely is a plus

Required Skills

google analytics snowflake mobile apps (copeland mobile wr mobile) salesforce marketing cloud (sfmc) salesforce service cloud (sfsc) and various cx sources (quickbase qualtrics etc.).