MS Dynamic CRM Developer

Posted on March 11, 2025

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Job Description

  • MS Dynamic CRM Developer JD
  • 4-5 Years
  • Hybrid Once a week- Bangalore
  • Key Responsibilities:
  • Solution Development & Implementation:
  • Design, develop, and implement custom applications and objects within Microsoft Dynamics CRM, Power Apps, and Office 365.
  • Translate strategic objectives into functional CRM capabilities, ensuring alignment with business processes.
  • Develop and maintain workflows and plugins within Dynamics CRM to support systems engineering lifecycle activities.
  • Technical Architecture & Design:
  • Contribute to the development of technical, systems, and functional architecture views, design documents, and security documentation.
  • Participate in product development activities, including architecture evaluation, design reviews, and QA/UAT/deployment efforts.
  • Develop and maintain platform roadmap.
  • Collaboration & Communication:
  • Collaborate with stakeholders, business representatives, and subject matter experts to identify and analyze capability gaps.
  • Act as a technical liaison for Power Tools, working closely with KPH IT and Microsoft/AWS.
  • Collaborate with software developers, business analysts, and IT professionals to implement seamless CRM solutions.
  • Collaborate with department leads to write requirements and identify CRM-based solutions for improving data access and integrity throughout the company.
  • Support & Maintenance:
  • Provide ongoing support for custom applications and objects within Microsoft Dynamics CRM.
  • Troubleshoot and resolve assigned support tickets efficiently.
  • Support ProAct teams and external partners as a subject matter expert for all aspects of Microsoft Dynamics software.
  • Maintain a documented knowledge base that is both technical and functional.
  • Project Management & Initiatives:
  • Manage project plans and initiatives for Power tools from conceptual stages through implementation, including stakeholder communication and coordination

Required Skills

crm power apps dynamics office 365