Business Analyst-Scrum Master

Posted on March 18, 2025

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Job Description

  • Technology : Business Analyst-Scrum Master
  • Experience: 5+ Years
  • Duration: 4 Months
  • Location : Remote
  • JOB DESCRIPTION & RESPONSIBILITIES
  • * Requirement Elicitation & Scope Definition: Gather detailed business requirements for the payment platform, define the project scope, and develop comprehensive documentation,
  • including use cases, user stories, and flow diagrams that specify the functional and non-functional aspects of the platform.
  • * End-to-End Solution Design: Work closely with solution architects, developers, and UX designers
  • to design the platform's workflows, ensuring seamless integration with banks, payment gateways, fraud detection systems, and user interfaces.
  • * Regulatory Compliance & Risk Management: Ensure that the platform complies with industry regulations (e.g., PCI-DSS, PSD2) and internal security policies. Identify potential risks, establish
  • mitigation plans, and coordinate with legal and compliance teams to maintain the platform�s security and integrity.
  • * Write clear and concise user stories, acceptance criteria, and prioritize tasks in collaboration with
  • the Product Owner, focusing on payment flows, transaction processing, refund/chargeback
  • handling, and currency conversion.
  • * Ensure the product backlog is well-maintained, prioritized, and refined to align with payment gateway business requirements, compliance standards, and technical constraints.
  • * Promote adherence to Agile principles and practices, guiding the team to improve delivery and maintain consistent velocity, with special attention to optimizing payment flows and resolving
  • gateway-related issues.
  • * Identify, track, and remove obstacles that may block the team from achieving sprint goals,
  • specifically addressing issues in payment processing, transaction speed, and failure/error
  • handling.
  • * Serve as the point of contact between the development team, business stakeholders, and
  • payment gateway providers, ensuring clear communication on project status, risks, and business
  • needs related to payments.
  • * Track and report on team performance using Agile metrics like velocity, burn-down charts, and
  • sprint goal achievement, ensuring continuous improvement in the development and integration
  • of payment systems.
  • * Assist in coordinating and validating user acceptance testing, ensuring that payment-related
  • business requirements, including successful transaction processing and security compliance, are
  • met.
  • * Encourage a culture of continuous improvement by facilitating retrospectives, helping the team
  • identify areas for improving payment system performance and scalability.
  • PRIMARY SKILLS
  • * 3-5 years of experience as a Business Analyst or Scrum Master in Agile environments, with at
  • least 2 years focusing on payment gateway systems (e.g., Stripe, PayPal, Razorpay).
  • * Agile Methodology & Project Management: Proficiency in Agile frameworks (e.g., Scrum,
  • Kanban) to effectively manage the project lifecycle, prioritize tasks, and facilitate
  • communication between development, testing, and operations teams.
  • * Payment workflow Knowledge: Understanding of end-to-end payment system workflows,
  • architecture, including integration with banks, payment gateways, APIs, and third-party
  • services. This includes knowledge of transaction processing, settlement, and reconciliation.
  • * Experience with project management and collaboration tools (e.g., Jira, Confluence, Trello).
  • * Excellent facilitation, communication, and interpersonal skills, especially in the context of
  • payment solutions.
  • * Strong problem-solving and analytical abilities, with the capacity to manage competing
  • priorities, particularly in fast-paced payment environments.
  • SECONDARY SKILLS (IF ANY)
  • * Experience with business process modeling and workflows, specifically related to payments
  • and financial transactions.
  • * Familiarity with the software development lifecycle (SDLC) and technical project
  • management in payment systems.
  • * Experience in working with cross-functional and remote teams.
  • * Knowledge of various Agile frameworks like Kanban or Lean is a plus.
  • CERTIFICATIONS REQUIRED (IF ANY)
  • * Scrum Master certification (CSM, PSM) is highly desirable

Required Skills

scrum master