Amazon Connect Developer

Posted on April 3, 2025

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Job Description

  • Job Title: Amazon Connect Developer
  • Location: Remote (India)
  • Work Hours: EST Hours (4:00 PM � 1:00 AM IST)
  • Duration - 6 Months
  • Experience -5+years
  • Skills -
  • Key Responsibilities:
  • Solution Development: Work with clients and internal teams to understand business needs and
  • design Amazon Connect-based contact center solutions.
  • Technical Support & Troubleshooting: Identify and resolve technical issues related to Amazon
  • Connect, ensuring optimal system performance and uptime.
  • Integration: Integrate Amazon Connect with various third-party systems such as CRM
  • platforms, ticketing systems, workforce management tools, and analytics platforms for
  • seamless data exchange.
  • Testing & Quality Assurance: Conduct thorough testing to ensure functionality, usability, and
  • compliance with industry best practices.
  • Continuous Improvement: Stay up to date with AWS services, cloud technologies, and
  • emerging trends in contact center solutions to enhance existing implementations.
  • Required Skills -
  • Education: Bachelor's degree in computer science, Engineering, or related field (or equivalent
  • experience).
  • Programming Expertise: Strong knowledge of JavaScript, Python, and Node.js.
  • Amazon Connect Experience: Prior experience in designing and implementing solutions using
  • Amazon Connect is a plus.
  • AWS Expertise: Hands-on experience with AWS Lambda, S3, DynamoDB, API Gateway, Kinesis,
  • Kendra, etc.
  • AWS Tools & Security: Proficiency in AWS CLI, AWS SDK, and writing Infrastructure as Code
  • (IaC) using AWS CloudFormation. Ability to define IAM Roles following AWS security best
  • practices.
  • Problem-Solving & Troubleshooting: Strong debugging and analytical skills to resolve system
  • issues effectively.
  • Communication Skills: Excellent verbal and written communication skills for working with
  • clients and cross-functional teams.
  • AWS Certifications: AWS certifications related to Amazon Connect or AWS Developer Associate
  • are a plus.
  • Candidate Name
  • Contact Number
  • Email-id
  • Total Exp.
  • Relevant Exp
  • Education
  • Current Organization
  • Rate
  • Location

Required Skills

aws expertise: hands-on experience with aws lambda s3 dynamodb api gateway kinesis kendra etc. aws tools & security: proficiency in aws cli aws sdk and writing infrastructure as code (iac) using aws cloudformation. ability to define iam roles following aws security best