Adobe Journey Optimizer Specialist
Posted on April 4, 2025
Job Description
- Adobe Journey Optimizer Specialist
- Key Responsibilities:
- ? Design and implement customer journeys using Adobe Journey Optimizer (AJO) to enhance personalized
- customer experiences across multiple channels.
- ? Develop real-time, personalized, and automated campaigns across channels like email, push notifications,
- SMS, web, and mobile to drive customer engagement.
- ? Leverage Adobe Experience Platform (AEP) to segment target audiences and improve engagement through
- tailored messaging and content.
- ? Integrate AJO with various CRM systems, analytics tools, and marketing platforms to ensure seamless data flow
- and enhance customer journey orchestration.
- ? Continuously monitor and analyze campaign performance, providing actionable insights and recommendations to
- optimize future efforts.
- ? Collaborate with marketing, design, and development teams to refine customer experiences and ensure
- consistency across channels.
- ? Ensure compliance with GDPR, CCPA, and other data privacy regulations in the orchestration of customer
- journeys.
- Required Skills & Qualifications:
- ? 3+ years of experience working with Adobe Journey Optimizer (AJO) and marketing automation platforms.
- ? Strong understanding and experience with Adobe Experience Platform (AEP), Adobe Real-Time CDP, and
- Adobe Analytics.
- ? Hands-on experience in journey design, audience segmentation, and personalization strategies for effective
- marketing automation.
- ? Proficiency in API integration, data workflows, and event-based marketing for seamless marketing
- automation.
- ? Familiarity with campaign tracking, A/B testing, and performance analysis to continuously optimize campaigns.
- ? In-depth knowledge of customer experience (CX) best practices for delivering exceptional, personalized digital
- experiences.
- ? Strong problem-solving skills with the ability to work effectively in cross-functional teams to meet business
- objectives.
- Job Information:
- ? Location: (Remote)
Required Skills
adobe